The minimum order amount is 1000 TL. We only accept orders over 1000 TL on our website.

Istanbul deliveries (two options):

1. Moto Courier — Same Day Delivery
2. Yurtiçi Kargo (for districts in greater Istanbul): Orders are sent Monday to Thursday.

Other cities in Turkey: Delivery is via Yurtiçi Kargo (Monday to Thursday).
Note: We do not ship on Thursday to addresses with transit times of 2 days or more.

ISTANBUL
Choose Moto Courier – Same Day Delivery for frozen and fresh products within Istanbul.

OTHER CITIES
We use Yurtiçi Kargo for other cities (delivery in 1–3 days).

Select at checkout:

• Only fresh products: Yurtiçi Kargo FRESH
• Only frozen products: Yurtiçi Kargo FROZEN
• Both fresh & frozen: Yurtiçi Kargo FROZEN

If you choose FRESH for frozen items, dry ice will not be added and products may spoil—especially in hot weather.

Important: If the cargo company is unable to deliver your package for any reason, you may be required to visit the nearest Yurtici Kargo branch to collect it yourself. If you do not have access to a branch (if you are unable to use a bus, minibus, or car to reach the branch), we strongly advise against placing an order on our website.

No. We will not deliver by moto courier if you choose Yurtiçi Kargo.
If we already have a same-day route in your area, we may send it by moto courier. Otherwise, it will go with Yurtiçi Kargo.

1-Moto Courier: SAME-DAY DELIVERY(provides service only in Istanbul)
The price varies depending on your district. The Courier fee is calculated automatically according to your distance. Same-day courier prices (Approx): Beyoğlu, Şişli, Beşiktaş, Fatih, Kağıthane: 250,00₺-300.00₺ Üsküdar, Kadıköy, Ataşehir, Ümraniye: 275.00₺-350.00₺

2- Yurtici Kargo (Other Cities):
For frozen products, we recommend using dry ice in the cargo package. This cost 390 TL.
If the order is only fresh products: we can use ice blocks in the cargo package. This cost 300 TL.
For both options, all products are sent in foam boxes.

Yes, we do accept cash on delivery for orders within Istanbul. However, this option is only available if you select delivery via Moto Courier. If you choose delivery through Yurtici Kargo, you won’t have the cash payment option available at the door.

Order before 11:00 for same-day moto courier delivery within Istanbul. Orders after 11:00 deliver the next day.
Deliveries: Mon–Sat. No deliveries on Sunday or public holidays.

Sadly no. We understand that you might be curious about the delivery time of your package, but please bear in mind that it is difficult for us to provide an exact time as our courier’s route is subject to change. However, to ensure that you receive your package successfully, we suggest that you arrange for us to leave it at the reception or with a trusted neighbour if you won’t be available to receive it in person.

If you would like us to deliver your package to a specific person such as your neighbor, doorman, site security person or receptionist, simply leave us a note when placing your order. We will gladly take care of the rest and ensure your package reaches the correct recipient.

Yes, your order should be delivered to your address by Yurtici Cargo. However, some addresses may be outside of Yurtici Cargo’s delivery area. This situation is rare but if this is the case you may need to pick up your package from the branch.

It’s quite easy to check whether your address is within Yurtiçi Kargo’s (YK) delivery area. Simply search your address (including district) on Google together with the phrase “Yurtiçi Kargo.” For example: “Bodrum Yurtiçi Kargo.”

This will show you the nearest Yurtiçi Kargo branch, and you can check how far it is from your address. You can also find branch information directly from the links below:

English: Yurtiçi Kargo Branch Locator

We would like to inform you that if your nearest branch is located more than 50 km away, you may experience delays in delivery. In such instances, the branch responsible for your region typically provides deliveries only on specific days of the week.

To ensure the freshness of your products, we recommend collecting your package directly from the branch, as home delivery may require additional time.

The best day to order from outside Istanbul is Sunday. Thus, we will supply your dry ice and send your package to your address by cargo on Monday. Additionally, Tuesdays and Wednesdays (before 11 a.m.) are the other best days to order from outside Istanbul.

If you order on Sunday:

Ankara-Izmir-Antalya: You will receive your package on Tuesday or Wednesday.
Bodrum, Marmaris, Fethiye: You will receive your package on Wednesday or Thursday.

When we send your package to your address by cargo, you will see the cargo tracking number on the My Account page/we will also notify you by email.

Please follow the status of your package on the Yurticikargo website. If you think everything is not okay, you should go to your branch and collect your package yourself.

If you have ordered frozen products please note that whilst every care is taken to package these including with ice blocks/dry ice there is a risk they may defrost. We recommend that you pick up your cargo from your cargo branch, especially on hot summer days.

Sadly, no. If we have sufficient dry ice available, and we receive your order before 11 am, we will dispatch your package (Monday to Thursday) on the same day. However, if we do not have enough dry ice, we will ship your package the following day. (We do not ship to addresses with transit times of 2 days or more on Thursday.)

No. Cargo delays/issues are outside our control. Our responsibility is limited to packing and dispatching via Yurtiçi Kargo.

You’ll receive a tracking number. Please monitor delivery and collect from the branch if needed for fastest resolution.

In Turkey, cargo companies usually provide efficient services for shipping packages between their branches. However, sometimes there are challenges faced during the final leg of delivery, which is commonly known as last-mile delivery. In such cases, the fastest and most rational solution would be to request us to send your package to the branch closest to your location. This way, you can ensure timely and hassle-free delivery of your package.

Usually 1–3 days. 

If you ordered for delivery via Yurtiçi Kargo you are entirely responsible for tracking your order. We strongly advise you to collect your package from the cargo branch immediately upon your package’s arrival at the branch.

Please follow the status of your package on the Yurticikargo website. If you think everything is not okay, you should go to your branch and collect your package yourself.

Please note that our company’s responsibility is limited to packing and sending your order to your given address with Yurtici Kargo.

Each product page shows whether it’s fresh or frozen.

Yes. We use a DigiCert SHA2 EV 256‑bit SSL certificate.

Prefer not to pay by card? Choose Cash on Delivery (Istanbul) or Bank Transfer.

Sorry, no. Please contact us via email. We speak English and Turkish.

The Moto Courier fee is calculated using the distance measurement provided by Google Maps.

Please write your address in the first address field at checkout as Neighborhood (Mahalle), Street name and Building Number, respectively. Your address will automatically open in a window by Google Maps. Select your address by clicking on it in the window that opens.

Please enter your missing address information in the second address line.

Finally, select your Province and write your District name.

When you select your province as Istanbul, the delivery type with Moto Courier will be selectable.

Please note: If your address is incomplete, you may have to pay an extra moto courier fee.

For over five years, we have been serving expatriates living in Turkey, and our card systems have been updated to allow for collections in foreign currencies.

Our website displays prices in USD Dollar ($) from 2025. If you choose Cash on Delivery in Istanbul, or pay via bank transfer, you will pay the exact amount in Turkish Lira (₺).

However, if you pay with a credit card or debit card, your bank or credit card company may automatically convert the amount to USD based on their currency conversion policies.

This conversion is handled by your bank or credit card provider and is not controlled by us, and may appear as a USD charge on your statement.

You can choose either Cash on Delivery or Bank Transfer when placing your order, ensuring that you won’t be affected by your bank’s exchange rate.

Not yet. We operate online only (24/7 orders). Selected products will be in shops soon.

Yes. Access wholesale pricing via Isthambul HO.RE.CA, our B2B platform for businesses.